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We understand that sometimes it can be hard to decide which is the right product for you – especially with so many fantastic options to choose from!

We’ve put together a list of some of the more common questions we get asked, which may well answer your particular query. But don’t worry if you can’t find the answer you’re looking for here – just give us a call or send us an email.

The item I want say’s that it is out of Stock, what now?

Don’t worry out of stock items are usually not far away from being re-stocked, but if there is something you are after, give us a call or email and we can let you know as soon as it’s back in stock.

I’m not sure what the right product is for me? Can I talk to anyone who knows about this stuff?

Absolutely! Our Gear expert is here 24/7 to help you make the right choice. If you are local to Nelson you can pop in and see us, or if not we are happy to chat to you on the phone, or send us an email.

I’m not sure what size pack I need, how can I work this out?

Some of our packs have a handy fitting / size guides. Follow the link on the products page. If you are still unsure, give us a ring or email and we can talk you through it. If you are local to Nelson you can pop into our show room in Wakefield and try some packs on to make sure you get the perfect fit!

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